Frequently Asked Questions

Keep it out of direct sunlight for long periods, since that can fade the paint over time. Dust it gently with a soft, dry cloth, and avoid harsh chemical cleaners. If it needs a deeper clean, wipe it with a barely damp cloth and mild soap, then dry it right away. Always handle it by the base rather than the branches — ceramic is sturdy, but the branches are the most fragile part.

Wipe bulbs with a soft, dry cloth to keep them looking bright — avoid submerging them in water. Between seasons, store them in a padded box or wrapped individually so they don't chip or knock against each other.

Any listing marked "Custom Order" has a "Request This Piece" button instead of a normal checkout. Fill out the request form with what you'd like customized, and Judy will reach out directly to work out the details and pricing before anything is paid for.

Every piece is handmade, so slight variations in color, shape, and glaze from piece to piece are normal — that's part of what makes each one one-of-a-kind rather than a mass-produced item.

Not right now — we currently only ship within the United States.

Please allow 2-3 business days for us to make and package your order before it ships. The delivery estimate you see at checkout is on top of that, not included in it.